| 1. |
After the occurrence of a loss normally
intimation to be given to the Policy issuing office
immediately.
|
| 2. |
Above step will be preceded by lodging
a FIR to the nearest Police Station , in case the loss
has occurred due to any cause like Fire, Burglary, Theft,
Damage to third party, Accident etc., i.e. for any reason
other than Act of God Peril e.g. Flood, Earthquake,
inundation etc.
|
| 3. |
Collect relevant claim form.
|
| 4. |
Fill up the claim form correctly after
reading it thoroughly.
|
| 5. |
Submit claim form to the Policy issuing
office either directly or by an authorised Agent along
with documents required /asked for, such as Police Reports,
Doctors Prescriptions, Reports of Pathological tests,
Cash Memos from the Chemists Shop for the medicine purchased,
Admission and Discharge Certificates, Receipts from
Surgeon, Doctors etc. as the case may be.
|
| 6. |
The Policy issuing office may appoint
Surveyor/ Loss Assessor or may refer the case to panel
Doctors, if necessary.
|
| 7. |
Claim is finally settled by the Policy
issuing office and payment is made to the Policy holder
as a full and final settlement of claim.
|
| 8. |
Please note in some cases provisional
payment is also made to the Policy holder pending the
final processing of the claim, depending on the merits
of the case.
|
| 9. |
The
above list is not exhaustive but only indicative. Further
details can be ascertained from the nearest office. |
